VACANCY

Head of Account Management

The Head of Account Management is responsible for leading and developing the Account Management team, guiding team members in their roles and ensuring strong, professional relationships are maintained with clients. The role ensures commercial operations run efficiently and that the services and support provided meet Stakelogic and industry standards while remaining compliant with company policies and protocols.

Essential Duties

  • Lead and manage the Account Management team in line with the overall business strategy.
  • Oversee client processes, communications, and relationship management.
  • Act as the key link between senior leadership and the Account Management team.
  • Share knowledge, provide guidance, and support the professional development of team members.
  • Drive the team towards delivering the highest level of service and support to clients.
  • Work closely with Sales and other departments, maintaining a strong focus on delivering the best possible client experience.
  • Represent Stakelogic as a knowledgeable and professional ambassador in all internal and external interactions.

Qualifications & Requirements

  • Excellent and extensive knowledge of the gaming industry, particularly its commercial aspects.
  • Minimum 5 years of experience in a commercial, Sales, and/or Account Management role within the iGaming industry or a related sector.
  • Minimum 3 years of experience leading and managing a team.
  • Strong leadership, analytical, and organisational skills.
  • Excellent communication and teamwork skills.
  • Ability to work effectively with both senior management and team members.
  • Strong ability to build and maintain professional relationships both internally and externally.
  • Excellent attention to detail and time management skills.
  • Strong computer literacy.
  • Ability to take ownership and accountability.
  • Results-oriented approach.
  • Strong troubleshooting and problem-solving skills.
  • Sound judgement and professional conduct.

Travel Requirements

Travel may be required from time to time according to business needs.



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