VACANCY

Junior Account Manager

As a Junior Account Manager in the iGaming industry, you will support the Account Management team by maintaining client relationships, ensuring satisfaction, and driving account performance. This entry-level position is ideal for individuals passionate about the iGaming sector, providing an excellent opportunity to develop client service, data analysis, and account growth skills in a fast-paced environment.

Position Objectives

Assist in managing assigned customer accounts, delivering exceptional service and gaming experiences tailored to their interests across all products.
Provide day-to-day support to ensure each customer’s performance goals are met and all marketing commitments are fulfilled.
Proactively engage customers at key points in their lifecycle (e.g., onboarding high-value players, preventing churn, reactivating lapsed accounts, and celebrating big winners) to stimulate growth and increase activity among high net-worth clients.
Monitor market-level performance, identify emerging trends, and act swiftly to capitalise on new opportunities.
Initiate campaigns aimed at driving activity among high-value customers, ensuring they are launched promptly, closely monitored, and effectively reported on.
Serve as a liaison between the company and its clients, ensuring adherence to established protocols and best practices.
Collaborate with Sales and other departments, maintaining a focus on delivering the best possible customer experience.
Represent the company as a knowledgeable and effective ambassador.

What We Are Looking For

Good knowledge of the gaming industry.
Strong analytical and organisational skills.
Good communication and teamwork.
Ability to deal with different internal departments and the team.
Building strong relationships internally and externally.
Attention to detail and excellent time management.
Strong computer literacy.
Ability to take ownership.
Result-oriented.
Strong troubleshooting and problem-solving skills.
A sound level of judgment and professional conduct.

Stakelogic Offers

New, Modern and Fun office with all amenities.
Creative and fast-growing iGaming products.
Open-door policy, with regular open and transparent communication.
Frequent 1-1s with managers, where personal and career progression is monitored.
Medical Health Insurance.
Health benefit contribution upon passing probation.
Fully functioning kitchen.
Free fruit, drinks and coffee.
Beer Fridays.
Company events.

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Point of Data Transfer

"When you apply for a job on this website, the personal data contained in your application will be controlled by Stakelogic Malta Limited, located at the third floor, Level 3, Hardrocks Business Park, Naxxar, Malta and/or other affiliates, subsidiaries, holding companies in the Stakelogic company group (jointly referred to as the “Controller”) and can be contacted via email at: hr.malta@stakelogic.com. The Controller’s data protection officer is Mr. Karunakaran, who can be contacted at dpo@stakelogic.com. Your personal data will be processed for the purposes of managing the Controller’s recruitment-related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereof, and other recruitment and hiring processes. Such processing is legally permissible under Art. 6 (1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with third-party HR tools and services to help manage the recruitment and hiring process on the Controller’s behalf. These third-party tools will store and process your data to facilitate communication and keep records of applicants in a recruitment system. Your personal data will be retained by the Controller as long as the Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be corrected or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority."

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WHY WORK AT
STAKELOGIC?

CAREERS

EMPLOYEE TESTIMONIALS

“I FIND IT AMAZING THAT WE HAVE PUT ALL THESE FANTASTIC PEOPLE TOGETHER AS A TEAM BUT TREAT EACH OTHER LIKE FAMILY AND THAT'S WHAT STAKELOGIC LIVE IS ALL ABOUT”

Sarah Pettingill TALENT ACQUISITION SPECIALIST