VACANCY
Team Manager
The Team Manager is responsible for engaging the team of presenters to reach their full potential, aligning their work with business goals, and delivering clear results in terms of table revenues and customer expectations.
Position Objectives
- Develop high-quality, commercially engaged Game Presenters, helping them achieve goals related to performance and customer needs.
- Lead a team of employees, overseeing their performance, needs, and daily operations.
- Handle disciplinary cases in a fair and timely manner.
- Support employees with training and development activities, providing regular, constructive feedback.
- Manage, supervise, coach, motivate, and build team spirit.
- Plan and allocate human resources effectively to cover business needs.
- Handle and manage monthly bonus distribution.
- Recruit the most suitable candidates for Game Presenter roles.
- Work closely with Service Managers and Studio Operator Managers on daily operational tasks.
- Demonstrate strong leadership in line with company policies.
- Create and manage monthly employee schedules and vacations.
- Work with internal systems (Jira, Wiki, etc.).
What We Are Looking For
- Good knowledge of the iGaming industry; familiarity with Live Casino environments.
- Previous leadership experience is considered an asset.
- Strong computer literacy.
- Ability to work flexible schedules, including evenings, weekends, and public holidays.
- Excellent English, both written and spoken.
- People-first attitude and strong team player.
- Effective communication, mediation, and interpersonal skills.
- Ownership mindset and demonstrated leadership.
- Result oriented.
- Strong problem-solving skills.
- Sound judgment and professional conduct.
Stakelogic Offers
- New, modern, and fun office with all amenities.
- State-of-the-art Live Casino Studio with the latest technologies.
- Creative and fast-growing iGaming products.
- Performance bonus.
- Open-door policy with regular, transparent communication.
- Frequent 1-1s with managers to monitor personal and career progression.
- Fully paid training.
- Medical Health Insurance.
- Health benefit contribution upon passing probation.
- Recruitment Referral Program.
- Fully functioning kitchen.
- Tea and coffee.
- Company events.