VACANCY

Account Manager

The role of an Account Manager forms part of the Company’s commercial operations. The successful Account Manager must be someone who enjoys meeting people and clients alike, supporting our company’s products and helping the operators have a flawless experience with Stakelogic. The organised and detail-oriented account manager will be the link that bonds the company to the operators. Having a strong background in B2B relations is essential, as you will cultivate professional relationships with clients. Additionally, the Account Manager ensures that services and support meet both the Company’s and the industry’s standards, consistently adhering to company policies and protocols.

Position Objectives

Build strong relationships with valuable customers and provide superb service and tailored gaming experiences across all products.
Monitor individual customer performance and ensure that marketing commitments are being adhered to.
Ensure that individual customers are proactively targeted with the right actions at the right time in their lifecycle (e.g., new high-value customer, churning, lapsed, returning, big winners) to drive growth and activity among high net-worth customers.
Monitor market-level performance, understand emerging trends, and act accordingly.
Initiate campaigns to drive activity among high-net-worth customers, ensuring they are generated in a timely manner, monitored for results, and effectively reported.
Serve as the liaison between the company and its clients, ensuring adherence to company protocols.
Work closely with Sales and other departments, maintaining a constant focus on delivering the best possible customer experience.
Act as a knowledgeable and strong ambassador for the company.

What We Are Looking For

Excellent and extensive knowledge of the gaming industry, particularly in the commercial aspect.
Minimum 2 years’ experience in a B2B role.
Strong analytical and organisational skills.
Good communication and teamwork abilities.
Ability to collaborate effectively with various internal departments and teams.
Proven ability to build strong relationships both internally and externally.
Attention to detail and excellent time management skills.
Strong computer literacy.
Ability to take ownership and be result-oriented.
Strong troubleshooting and problem-solving skills.
A sound level of judgment and professional conduct.

Stakelogic Offers

New, Modern, and Fun office with all amenities.
Creative and fast-growing iGaming products.
Open-door policy with regular, open, and transparent communication.
Frequent 1-1s with managers, where personal and career progression is monitored.
Medical Health Insurance.
Health benefit contribution upon passing probation.
Fully functioning kitchen.
Free fruit, drinks, and coffee.
Beer Fridays.
Company events.

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Disclaimer

"Disclaimer: Please do not insert any personal identification documents such as a passport or identity card, in your application to a vacancy at Stakelogic. In the case you need to, or you do send such documents, please mark up any personal identifiers such as the passport number, or your picture. This can be done for example with the following tool: KopieID, which can be downloaded in the Netherlands at either the App Store or Google Play Store. If you are unsure how to use this tool, or what tool can be used in your country, you can contact the HR department at Stakelogic under the following email address: hr@stakelogic.com."

Point of Data Transfer

"When you apply for a job on this website, the personal data contained in your application will be controlled by Stakelogic B.V., located at Dr.Holtroplaan 9, 5652XR, Eindhoven, the Netherlands, and/or other affiliates, subsidiaries, holding companies in the Stakelogic company group (jointly referred to as the “Controller”) and can be contacted via email at: hr@stakelogic.com. Your personal data will be processed for the purposes of managing the Controller’s recruitment-related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereof, and other recruitment and hiring processes. Such processing is legally permissible under Art. 6 (1)(f) of Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with third-party HR tools and services to help manage the recruitment and hiring process on the Controller’s behalf. These third-party tools will store and process your data to facilitate communication and keep records of applicants in a recruitment system. Your personal data will be retained by the Controller as long as the Controller determines it is necessary to evaluate your application for employment. Once employed, you can inquire about the employee privacy statement at the HR Department or at hr@stakelogic.com. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be corrected or erased, to request that processing of your personal data be restricted or also object to your personal data from being processed at all. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. For more information on what your rights are as a data subject, please refer to the Privacy Policy which can be accessed here: https://stakelogic.com/en/privacy/"

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